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Privacy Policy

Magna Oura Privacy Policy

This privacy policy has been designed to ensure that we address how your ‘Personally Identifiable Information’ (PII) is used when you interact with our website. PII, as per international privacy laws and information security practices, refers to information that can be used alone or combined with other details to identify, contact, or locate a specific individual. We encourage you to read through this privacy policy carefully to understand how we collect, use, protect, or handle your PII.

What personal information do we collect?

When you visit our website, book a property, or use any services provided by Magna Oura, we may ask for details such as your name, email address, phone number, mailing address, and payment information. This data helps improve your experience and may be required when you:

  • Book a property
  • Subscribe to newsletters or updates
  • Fill out a contact form or inquiry
  • Provide feedback or reviews
  • Interact with us in any way through our site

When do we collect information?

We gather your information when you:

  • Register on our site
  • Make a booking or purchase
  • Subscribe to our newsletters or updates
  • Fill out a contact or inquiry form
  • Share feedback or reviews

How do we use your information?

We may use the information we collect when you:

  • To process and manage your bookings or orders
  • To provide customer service or support
  • To send periodic updates or promotional emails related to your booking or other services
  • To personalize your user experience on our site
  • To improve our website and services based on your preferences and feedback
  • To run surveys or promotions that may interest you

How do we protect your information?

  • Your personal information is stored on secure servers and can only be accessed by authorized personnel with specific access rights.
  • All sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology to ensure secure transmission over the internet.
  • We do not store credit card details, and all transactions are processed through trusted payment gateways.

Do we use ‘cookies’?

Yes, we use cookies to enhance your experience. These small files are placed on your device and help us:

  • Remember and process your bookings or preferences
  • Analyze site traffic to improve the website
  • Customize the content shown to you based on your past interactions with the site

You can manage cookies through your browser settings. Disabling cookies may affect your ability to use some features on our website.

Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties without your consent, except to trusted partners who help us run our website or services, and only under conditions that ensure confidentiality. We may also disclose information when legally required or to protect our rights, property, or safety.

Third-Party Links

Occasionally, our site may include links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for their practices or content. Please review their privacy policies when visiting such sites.

Google Ads

We use Google AdSense for advertising purposes on our site. Google uses cookies to serve ads based on your visit to our website and other sites across the web. You can opt-out of Google’s use of cookies by visiting their ad settings page or using the Google Analytics Opt-Out Browser Add-On.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, we agree to:

  • Allow users to visit our site anonymously
  • Post our privacy policy on the homepage or first significant page of our website
  • Update our privacy policy as necessary and notify users of any changes
  • Provide users with access to their personal information upon request

Do Not Track Signals

We respect Do Not Track (DNT) signals and will not track or use advertising when a DNT mechanism is active in your browser.

Children Online Privacy Protection Act (COPPA)

We do not knowingly collect or solicit information from children under the age of 13. Our website is not intended for children, and we do not offer services directed at them.

CAN-SPAM Act

We do not knowingly collect or solicit information from children under the age of 13. Our website is not intended for children, and we do not offer services directed at them.

  • Avoid misleading subject lines or content
  • Provide a clear option to unsubscribe from our email list
  • Include our physical address in each email
  • Honor opt-out requests promptly

Changes to Privacy Policy and Terms

Our Privacy Policy and Terms & Conditions may be updated occasionally to meet requirements and standards. We encourage customers to visit these sections frequently to stay informed. Changes are effective on the day they are posted.

Personal Data Storing & Documents Collection

As per regulations, we may be required to collect and securely store copies of identification documents, such as your passport, and those of any guests, when required for certain bookings or services.

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